Route 66 Relocation is a moving broker

As properly licensed interstate broker, Route 66 Relocation, is not a motor carrier and will not transport or handle in any way an individual shipper’s household goods, but will coordinate and arrange for the transportation of household goods by an FMCSA authorized motor carrier, whose charges will be determined by its own published tariff. All estimated charges and final actual charges will be based upon the motor carrier’s tariff which is available for inspection from the carrier upon reasonable request. In acting as an interstate broker, Route 66 Relocation is not responsible for any acts or omissions of the moving company or its employees or agents. Route 66 Relocation is the customer’s representative. There is no agency or subcontractor relationship between Route 66 Relocation and the moving company. Route 66 Relocation will research and recommend a moving company; however, it is customer’s sole decision to enter into a contract for moving services (“Bill of Lading”) with moving company or not. This document is an estimate only and not a contract for moving services. Route 66 Relocation is not a party to the contract for moving services (“bill of lading”) between the moving company and the customer. Customer agrees to exclusively pursue the moving company directly for all claims for overcharges, delayed delivery, breach of contract, property damage, including without limitation, any claims of damage to property, lost or stolen goods, delayed pickup or delivery, actions of estimators, drivers, packers, or movers, or other types of claims.

What is a moving broker?

Moving brokers act as middlemen between consumers and moving companies. They help a customer arrange for the transportation of a household goods move, but do not perform the actual packing, shipping, storing, transportation, delivery, or any other aspect of the actual interstate move.

Moving Brokers are the customer’s advocate and representative during the moving process. Moving Brokers help educate customers about the unique aspects of interstate moving; and gather information from the customer in order to build an estimate for services based upon the customer’s needs. The Moving Broker will then research, pre-screen, and vett potential moving companies to recommend to the customer. Ultimately, it is the customer’s choice to hire the moving company or not based upon the Moving Broker’s recommendation by signing a contract for moving services (bill of lading) with the actual moving company.

Customers may rely upon a Moving Broker’s experience and knowledge about the industry to help them understand the unique aspects of interstate moving such as – cubic feet vs. weight based charges, shipment consolidation, valuation vs. insurance options, delivery service options, accessorial service options, etc.

Moving Brokers must be licensed, bonded, and registered with the Federal Motor Carrier Safety Administration (FMCSA) and can only recommend moving companies that are licensed, insured, and registered with the FMCSA. They need to have written agreements with the movers in their recommended network of carriers and are required to base their estimates on the tariff of the moving company that will perform the actual relocation.

Simply put, a Moving Broker is a middleman who connects a customer with a moving company. Moving Brokers help educate customers about the industry and can act as a customer’s advocate and liaison with the moving company if any questions or concerns about the moving company services arise during the move.

Moving Broker vs. Moving Carrier

An interstate household goods moving broker is not a moving company and is not held to the same legal standards as a moving company. An interstate household goods broker is any person or company who, for compensation, arranges, or offers to arrange the transportation of property by an authorized motor carrier. 49 CFR § 371.2(a). An interstate broker provides estimates for household goods transportation services to potential consumer shippers.  The motor carrier selected by the consumer shipper to perform the moving services must agree to adopt the broker's estimate as their own and follow the terms and conditions as estimated.

Moving carriers own their truck fleets and physical warehouses. They employ part- and full-time employees who are highly trained moving professionals. Moving carriers are licensed, insured and accredited by major business, transportation and regulatory organizations. Finally, moving carriers are completely responsible for lost or damaged goods and therefore work very hard to prevent mistakes, but are prepared to fully address such situations when they arise.

Benefits of Dealing with a Broker

Advocation

We're your advocate. We can educate and guide you through the moving process.

Pricing

We are able to offer you competitive pricing because of our large network of carriers.

Research

We will research and pre-qualify moving companies in our network before we hire them.

Liaison

We are your advocate and liaison. We side with you on issues of pricing, special services, and claims.

Quality Assurance

We will follow up with you before your move date to go through your inventory one last time.

Special Services

We can arrange and recommend third party specialty packing service providers.